top of page

FAQ

  • How long is the warranty period for products?
    We offer 2 years standard warranty for all products avaliable.
  • What is the return policy?
    We offer 14 days return on most of our products if you are unsatisfied. However, there are specific personal-care products you cannot return due to safety and hygiene reason such as sleeping mask. Please check products detail page to confirm the return policy for each product.
  • When will I get my refund after returning the product?
    Refund will be processed within 1-2 weeks of our office receiving your item. For further detail, please check the return policy page.
bottom of page